Orvena Design

FAQ

Frequently asked questions

Everything you need to know about our digital products, instant downloads, and licensing.

Products, Canva Templates & Tools

What types of digital products and templates do you offer?

We offer a wide collection of digital products including editable Canva templates, Excel & Google Sheets spreadsheets, business eBooks & planning guides, software tools, and branding kits.

How do the Canva templates work?

Each Canva template includes an instant one-click access link. You can open and edit the designs directly in Canva (both Free and Pro accounts). Customize colors, typography, photos, and layout in minutes.

What software do I need for spreadsheets and eBooks?

Spreadsheets work in Microsoft Excel and Google Sheets; eBooks and guides are standard PDF/ePub files readable on any computer, tablet, or phone; and Canva templates require only a free Canva account.

Are the files fully customizable and unlocked?

Yes. All spreadsheet formulas, Canva graphic elements, text fields, and guide worksheets are completely editable.

Download & Instant Access

How do I receive my digital files?

Immediately after completing checkout, you will receive an instant download link on screen and a confirmation email with direct access to your files.

Is there a limit to how many times I can download?

No. You receive lifetime access and can re-download your digital files as many times as you need from your account or receipt link.

Can I access the products on mobile and tablet?

Yes. Our digital products, eBooks, and cloud spreadsheets are optimized for desktop, tablet (iPad), and mobile devices.

Pricing & Bundles

What is a digital bundle?

A bundle is a curated collection of complementary products (e.g. spreadsheet + eBook guide + templates) packaged together at a special discounted price.

Do you offer refunds?

Because our products are digital and delivered immediately upon payment, all sales are final. If you encounter any technical issues, our support team is always here to assist.

Are product updates included?

Yes. Any future fixes, formula enhancements, or updated editions for your purchased product are included free for lifetime access.

Licensing & Commercial Use

Can I use these products for my business or client work?

Yes. Your purchase grants you a single-user commercial license to use the tools, spreadsheets, and assets for your own business operations or client deliverables.

Can I resell or redistribute the source files?

No. You may not resell, redistribute, sub-license, or share the original source files, software code, or spreadsheet formulas with third parties.

Still have questions?

Our team is happy to help. Reach out and we'll respond within 24 hours.

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